Innova embraces driver safety

MDEL appoints Adrian Hide as their driver risk management partner

Background

MDEL Fleet Management is an independent fleet management company based in Chesterfield. Founded in 2017 they manage more than 500 vehicles for clients across the UK and Ireland.

Challenges Faced

MDEL needed an expert to support their clients with their driver risk management services, things like risk assessments, driver safety policies, driver safety handbooks, and training as they didn’t have the resource or expertise in-house.

Requirement

MDEL needed someone they could trust and rely upon to deliver the right support, advice and expertise to their client base.

How We Helped

Following a recommendation from someone they had worked with previously, MDEL brought in Adrian to support their clients.

Adrian has now been working with MDEL since April 2020, supporting their clients with all aspects of driver risk management, helping them to introduce a robust driver risk management programme, which includes the provision of online training for any staff who drive as part of their work and for Line Managers, a special face-to-face workshop designed to help them understand and manage their driver safety responsibilities on behalf of the business.

Managing Director Mike Cuckson said: “Adrian is now essentially an extension of the MDEL team. He’s filled a gap that we didn’t have the expertise in-house to deliver. He’s been working with a number of our clients and that number is growing. We’re really pleased he was recommended to us; he’s been fantastic to work with and the feedback we’ve had from our clients has been fantastic. We look forward to working with him in the future.”

Adrian added, “It’s been a pleasure to work with Mike and his team at MDEL and of course his clients. It’s refreshing to work with such a forward-thinking business, Mike totally understands the merits of good driver risk management and his clients positively embrace all of the recommendations we put forward, I’m very much looking forward to supporting Mike and his clients during the coming year”.

Former Police Officer’s view of our Eco-Safe online course

We’ve spoken to lots of companies about why they brought us in to support them and how we’ve helped them.

We wanted to give you a real picture of what it’s actually like to complete one of our courses, so we’ve started 2022 by doing just that – by speaking to one of our course attendees.

And it’s not every day you get someone as experienced as Mick Tafano taking part. Mick is a former police officer with 31-years’ service under his belt, ten of which was with the traffic police, policing major roads across Staffordshire including the M6.

After retiring from Staffordshire Police in 2008 Mick became an Education Welfare Officer before joining Peak. They have four registered independent day schools in Cannock, Gailey, Stoke-on-Trent and Audley and also have six activity water sports and activity centres in the Cheshire, Staffordshire and South Yorkshire area.

Mick is one of the 160 staff there who drive as part of their job, transporting up to 100 pupils a day to and from the various locations.

Mick said: “Every member of staff who drives for Peak has completed Adrian’s Eco Driver Safety Course, myself included.

I was an advanced police driver and as a PC, Sergeant and Acting Inspector policed the roads in Staffordshire for a decade so you can imagine the crimes I’ve seen and the accidents I’ve attended – some of which never leave you.

“But despite my experience I still learned from Adrian’s Eco-Safe Driving course. You’re never too old or experienced to learn and this course was a great refresher.

He added: “It’s really well put together, informative and very interesting. For me if gives you that basic awareness that you need to help keep yourself and others safe. One of my colleagues who also did the course has told me how useful she found it and it makes you think about the “what ifs,’ etc, – what if I hadn’t have spotted that, what if that child had run out into the road etc, which is really important, in terms of awareness. I thoroughly enjoyed the course and would definitely recommend it.”

Datim Ltd introduces a robust driver risk management programme

Background

DATIM is a long-established, growing, family business, which specialises in architectural Doorsets and Ironmongery for commercial, education, Government, healthcare, industrial, leisure and retail projects.

Challenges Faced

The company has a number of high-mileage drivers and DATIM recognises that driving is a high-risk activity.

Requirement

As a responsible employer, DATIM wanted to do everything possible to keep their staff safe on the road.

How We Helped

The company’s vehicle fleet is managed by MDEL Fleet management. Working in partnership with them Adrian has helped DATIM to introduce a driver risk management programme, which included:

•          An audit on the businesses driving activities

•          Production of a risk assessment and driver safety policy

•          Help with the programme’s roll-out

•          Provision of a Driver Safety Handbook

Adrian has also delivered his Line Manager course to DATIM’s senior management team in Chesterfield. The half-day workshop has been designed to explain Line Manager responsibilities for managing driver safety in the workplace. Car and van drivers at DATIM are also undergoing on-line driver training.

DATIM’s Managing Director Garry Hughes said:

“Adrian’s knowledge of driver risk management is extensive. He guided us through every step of the process, from design to implementation. The Line manager workshops were essential as we know how important it is that everyone understands their responsibilities when it comes to driver safety. Adrian’s course has given us the knowledge and confidence to ensure our driver risk management programme is properly managed. He also went the extra mile by delivering an online webinar to one of the managers who was poorly on the day of training which made sure no one missed out.”

Prompt PC see the value in driver risk management

Background

Prompt PC is one of Staffordshire’s leading IT security and Microsoft 365 specialists. They have a small team of engineers who visit clients on site using company vehicles.

Challenges Faced

The business owner Andrew Eardley wanted to ensure that their team was as safe as possible on the roads.

Requirement

It’s a busy team and they needed training that could fit in with their busy schedule. Prompt PC worked with Adrian Hide Consultancy to discuss their requirements and decided that the on-line eco-saving driving course would be the best fit for their requirements.

How We Helped

Prompt PC owner Andrew Eardley said: “As a responsible employer I wanted to make sure that staff had the right training to ensure they were as safe as possible on the roads. Working with Adrian has been great. He’s clearly an expert in his field and gave us the advice needed to make sure the training fitted what we needed.  As it was on-line, it was very convenient for the team. They’ve all completed it now, have enjoyed it, learnt lots and are more aware. I’m really pleased and assured that as an employer I’ve done all I can to make sure that our drivers have had the right training for when they’re out on company business. I wouldn’t hesitate to recommend the training or Adrian’s support.”

Stonegate Tooling introduce a driver risk management programme

Background

Stonegate Tooling are one of the UK’s leading suppliers of tools and materials to stone fabricators, and are known as ‘the UK’s most trusted supplier’ in the industry. They also provide expert support and advice to their clients.

Challenges Faced

Stonegate are a growing company with an expanding team whose staff use company vehicles as well as their own to visit client sites.

Requirement

Stonegate wanted to ensure that as employers they were fully up to speed with health and safety legislation and as a responsible employer, they were doing all they could to protect their staff and keep them safe on the roads.

How We Helped

Adrian Hide Consultancy was brought in to assess what measures were already in place and carry out a full risk assessment to help ensure driver safety. Adrian also developed a fleet safety policy and is working with Stonegate to look at delivering an on-line driver safety course for its employees.

After the completion of the project, Stonegate commented: “We would have been lost without Adrian’s expertise. He’s really easy to work with and his knowledge is invaluable. We really liked the emphasis on risk management and the structure. It’s early days but so far staff have given us great feedback and we are now considering  working with Adrian to bring in driver safety training for our staff.”

Fifteen Group to use e-learning course for all staff

Background

Fifteen Group are an award-winning telecommunication, IT and software company. Based in Stoke-on-Trent they have clients across the UK.

Challenges Faced

Staff use the company’s fleet of vans to travel to customer sites across the country. Staff also use their own vehicles for work purposes and are paid business mileage. Fifteen Group felt there was gap in training and wanted to ensure this was resolved.

Requirement

The company wanted to ensure all staff who drive for work purposes, were give the best training possible to keep them safe on the roads. 

How We Helped

Adrian Hide Consultancy was brought in to discuss the training options that were available, and the on-line safety course was chosen for its flexibility and to ensure Covid safety. All staff who drive for work have completed the course and it now forms part of the induction process for new starters.

Ian Walker is of the Company Director. He said: “As a company we take the health and safety of our employees very seriously, whether that’s on site or on the roads. A van is essentially a one- or two-ton piece of metal that could potentially be very dangerous if it’s not maintained or driven properly. As an employer we wanted to ensure all staff who drive as part of their job, whether they drive one of our vans or their own vehicle was given the best training. Adrian’s course provided that. It was interesting, informative and I know from the feedback that our staff have given that they learnt a lot and found it very useful.”

Approach Dementia Support invest in driver training for their staff

Background

Approach Dementia Support offers offer community support across Stoke-on-Trent and Staffordshire to those living with dementia.

Challenges Faced

They have a number of support staff who provide one to one support for vulnerable people including those living with dementia. Their roles are vital in supporting them to get out and about, interact socially and to take service users out for walks, for food or to take part in hobbies including fishing. This service relies on support staff using their own vehicles to transport service users.

Requirement

The organisation wanted to ensure that staff were fully trained in using their own vehicles for work purposes, understood their responsibilities, and knew how to keep their vehicles roadworthy to help keep themselves and their services users safer.

How We Helped

Following a meeting with Adrian, it was agreed that all 18 support staff should attend an E-learning training course which would meet all of their requirements. All new starters will now undergo the training as part of their induction process.

Louise Eagle is the Head of Strategic Alliance at Approach Dementia Support. She said: “Adrian has helped us every step of the way, from understanding our specific needs to highlighting the best training for our staff. The training itself is fantastic and our team really enjoyed completing it as well as learning a lot in the process! It’s important for us to know that we are doing all we can to keep our staff and our service users safe when they’re on the roads and by bringing Adrian in, we feel that we are doing that.”

Phoenix Occupational Health – Driver Risk Management Case Study

Background

Phoenix Occupational Health are a Staffordshire based family firm.

They offer all aspects of occupational health services including management referrals, health checks and health promotions to organisations and businesses.

Owned and run by Lyndsey Marchant, they have a team of staff who travel to companies across the country to deliver these services.

Challenges Faced

There was an incident where a former member of staff had an accident on the way home from work, where he had hit a road sign. He wasn’t hurt but the car had been damaged and needed fixing. It only came to light because the incident had come up in conversation and not because the employee reported it.

Requirement

Phoenix were concerned that staff weren’t aware of the procedures they needed to follow if a similar incident happened again. They also wanted to ensure that as an employer they were doing all they could to keep staff safe on the roads and comply with health & safety legislation for managing driver risk in the workplace.

How We Helped

Adrian Hide Consultancy were brought in to formally introduce a driver risk management programme for Phoenix, this meant the creation of a risk assessment, driver safety policy and a driver safety handbook for all their staff. In addition, procedures were set up to ensure their staff and the vehicles they driver were safe and compliant.

As part of Phoenix’s investment in people, all staff have undertaken an online driver safety course, aimed at promoting safe and fuel-efficient driving.

David Marchant from Phoenix Occupational Health said: “Adrian has been fantastic, and it’s brought us real peace of mind. We know now we’re doing all we can to keep our staff safe when they’re driving for work purposes and every new team member will attend one of Adrian’s courses as part of their onboarding process.”

SAS Water – Driver Safety Case Study

Background

SAS Water are a Staffordshire based company who specialise in all aspects of Legionella control. Owned and run by Lizzie Ward, Lizzie has a team of eight engineers who drive company vans all over the country to client sites. 

Challenges Faced

Some of the drivers were getting poor ratings from the vehicle tracker systems fitted within in the vans and SAS Water wanted to address that so that they could make sure their drivers were driving as safely as possible.

Requirement

The company wanted to give the drivers all the tools and information they needed to keep themselves and other road users safe.

As an employer their aim was to be as proactive as possible to make sure their team had the best training possible.

How We Helped

Following a meeting with Adrian, Lizzie delivering an in-house training session with her staff, based on Adrian’s advice and knowledge but Lizzie wanted the training to be as comprehensive as possible. As a result, herself and the team of engineers also underwent Adrian’s on-line training specifically designed for van drivers.

All new starters now undergo the training as part of their induction/onboarding process.

Lizzie said: “Adrian’s training has been fantastic. He’s helped raise our employers awareness when it comes to being on the road, in terms of driving and van maintenance. As a business owner I want to know I am doing all I can to help keep my team safe and knowing that the drivers have been on Adrian’s course has given me peace of mind. It will also help us be legally compliant and supports us with our health and safety accreditation which is important.  I know myself and the team have learnt a lot and I would wholeheartedly recommenswd Adrian and his training. He’s a thoroughly lovely guy, extemelely knowledgeable and great to work with.”