Approach Dementia Support invest in driver training for their staff


Approach Dementia Support offers offer community support across Stoke-on-Trent and Staffordshire to those living with dementia.

Challenges Faced

They have a number of support staff who provide one to one support for vulnerable people including those living with dementia. Their roles are vital in supporting them to get out and about, interact socially and to take service users out for walks, for food or to take part in hobbies including fishing. This service relies on support staff using their own vehicles to transport service users.


The organisation wanted to ensure that staff were fully trained in using their own vehicles for work purposes, understood their responsibilities, and knew how to keep their vehicles roadworthy to help keep themselves and their services users safer.

How We Helped

Following a meeting with Adrian, it was agreed that all 18 support staff should attend an E-learning training course which would meet all of their requirements. All new starters will now undergo the training as part of their induction process.

Louise Eagle is the Head of Strategic Alliance at Approach Dementia Support. She said: “Adrian has helped us every step of the way, from understanding our specific needs to highlighting the best training for our staff. The training itself is fantastic and our team really enjoyed completing it as well as learning a lot in the process! It’s important for us to know that we are doing all we can to keep our staff and our service users safe when they’re on the roads and by bringing Adrian in, we feel that we are doing that.”